Workflow and Form Automation

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Build business apps using drag and drop designers

From the Whiteboard to Process Automation

Business optimization starts as lines and boxes on a whiteboard. Workflow.com keeps it that way. Workflow.com features graphical designers that let you build out apps without coding in a fully graphical environment. These workflows can be accessed by users on their computers, tablets, phones or even by SMS.

See how we build applications using Workflow.com

Born in the Enterprise

Enterprises – even small ones – need to have technology they can rely on. Secure and reliable technology that is able to scale with you. Workflow.com is built on the Decisions.com workflow platform that has been deployed at some of the largest companies in the world to manage critical business processes.

Learn more about the features of Workflow.com

Lives in Our Cloud or Yours

Workflow.com is workflow as a service. Your forms, reports and services are accessible from anywhere. However, you do have the option to host workflows in your cloud or even on Amazon AWS/EC2 or Microsoft Azure.

View pricing options for either model

Who 'Works' Your Workflows?

All businesses are based around workflows, but many of them are yet to be automated. Workflow.com can be used for simple things like managing and tracking approvals of contracts or new hires, or it can be used for much more involved processes like customer facing forms for insurance quotes or support. Workflows are the integration of people, data and action. They help your organization get more stuff done because the engine is a participant in the process. Whether your desire to have a workflow engine stems from need for streamlined processes, enforcement of policies and business rules, or visibility Workflow.com designers allow you to optimize your business without writing code.

Business Rules and More

Workflow.com is the process automation functionality from the Decisions product. The Decisions Automation Suite adds the business rule functionality and Decisions Enterprise adds Clustering, High Availability, Disaster Recovery, and Back end Work Distribution. Workflow.com Decisions and Decisions Enterprise are built on the same foundation by Decisions.com. All workflows created in Workflow.com run unaltered in the Decisions and Decisions Enterprise.

Workflow.com is...

Flows

Flows are graphically designed by connecting steps found in the toolbox. Flows are the glue that tie together these active elements. Workflow.com has thousands of these steps to choose from. These steps are things your business does like send an email, assign a task, store data in a database, read in an excel document – plus rules to determine which steps to take next.

Forms

Forms can be built in a graphical designer – or provided by any other technology via a simple REST or Webservice API. The Workflow.com form builder allows building of dynamic forms with validation, conditional field hiding, and over 75 data controls. Forms can be built for and target mobile and tablet devices.

User Task Management

Workflow.com has a full featured task management including flexible task classification, SLA’s, delegation and escalations. Task assignments can be made to users, groups, contextual roles and even guests. The task lists are available in the Workflow.com portal, via API, or able to be embedded in a website or portal such as sharepoint.

'Formless' task interactions

Using email or SMS based text messaging, workflow tasks can be responded to – without even even bringing up a browser or mobile form. Interactions, such as approvals, can be done from any email client or mobile device by simply responding the the task notification.

Integration

Smart workflows and forms often need to integrate with data and other systems. Workflow.com features integration to databases and webservices – without writing code. Additionally, there are prebuilt integrations to common protocols such as FTP, IMAP and HTTP as well as handling of standard file formats such as PDF, Word, Excel, CSV, JSON and XML.

Process Visibility Dashboards

Workflow.com offers integrated designers to built oversight and tracking reports and dashboards.

... And More

Workflow.com has ‘building block’ type features to be included in your workflows. Common business functions such as managing documents, feedback or notifications are provided as integrated services exposed to the flow designer. These are just a few of the 85 business services that are provided out of the box with the Workflow.com platform. All these services are ‘optional’ – as existing applications and services in your environment can be integrated.

Key Benefits

Tailored User Experience - for different types of users and for different types of devices

Graphically - No Coding - Automation, Form Creating and Reporting

Approvals without forms using email or SMS

Prebuilt integrations into common systems, databases and webservices

Track Progress on a workflows execution, assignments and data

Dashboards to monitor overall workflow execution, visibility and KPI's

Rule engine available, allowing common decisions to be automated - as if a person had responded to a task

Enterprise features available. Load balancing. Clustering. High availability. Work Queue Management.

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Free eBooks

Workflow in Business Applications

Learn about the component pieces of business applications and how Workflow by Decisions provides visual designer experiences to make development faster, and easier.

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Workflow Fundamentals

Read about how we define Workflow and the fundamental elements and patterns behind most business processes.

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