Using the no-code environment that the Workflow.com platform offers, this enables business users to understand and adjust their business logic without needing a developer. This platform provides a comprehensive set of tools to automate processes – integrating users and systems to provide true business optimization.
Workflow process automation includes many elements from communication to incorporating forms, however, the basic building blocks are managing users’ workloads and interacting with users. Workflow.com provides these basic workflow elements along with the ability to integrate external forms and task management services, such as task lists, into the user’s normal work patterns.
Workflows are created by adding steps to the diagram, configuring properties, and attaching these steps in sequence. With over 2,000 steps in the library, Workflow.com goes well beyond simple user approval and routing management – allowing system interactions, data manipulation, workflow nesting, branching, merging and many other types of interactions.
The Workflow.com platform can also be used to create interactive case-based applications instead of just direct (sequence based) workflow type interactions. With Case-based workflows the focus is on the data and how it can be manipulated through the states, rather than the path it will move along.
All businesses use multiple software packages to manage their operations, sales, etc. Workflow.com understands its role, which is to get things moving, get users engaged, and talk to all of these other systems. Integration is not an afterthought, it’s the reason that process automation exists. Integrating users, facilitating collaboration, and moving data – ‘Decisions’ plays well with others!